FREQUENTLY ASKED QUESTIONS

  • Are you a factory or trading company?

    • We are a factory and we have a professional team of workers, designers and quality inspectors.

  • Do you offer customized services?

    • Yes, We offer customized services, including product logo, user manual, packaging, etc.

  • How long can you deliver?

    • Customized products need to be negotiated by both parties. Non-customized products of less than 10 units can be shipped within 10 working days.

  • May I take some samples to test before placing the order?

    • Yes, but customers need to pay for the sample fees and express fees.

  • Do you have a bearing test of the battery charger?

    • Yes, We have a specialized test team, to ensure its security.

  • Who do I contact if I have a problem?

    • You can email or call us, we have a professional team who is specialized in after-sales service.